Frequently Asked Questions
Marsupial is a fashion brand inspired by the resilience and adaptability of marsupials, designed to protect what matters most while navigating life’s toughest terrains. Our clothing is created for individuals who value both style and functionality, offering unique designs with hidden compartments and versatile features.
Currently, we offer text-style t-shirts, badge patch t-shirts, hats, and patches. Soon, our collection will expand to include hoodies, coats, snow suits, sleeping bags, and more, with all future products featuring our proprietary hidden compartments.
Our upcoming products will include discreet compartments built into the design, providing extra functionality without compromising style. These compartments are perfect for storing small items securely while on the go.
Our flagship store is located in New York City. You can also browse and shop online through our website.
Marsupial is for anyone who has faced challenges but kept moving forward. Whether you’re young or old, Marsupial is designed for individuals who value resilience, style, and practicality in their clothing.
Yes, Marsupial is a proud minority-owned brand, committed to community involvement through charitable events, volunteer work, and sponsorships.
You can reach out to our customer service team via email at marsupialus1.com or call us at (347) 218-6374. We’re here to help!
We offer returns and exchanges within 30 days of purchase for unworn, unwashed items with the original tags attached. Please visit our Returns and Exchanges page for detailed instructions.
Yes, we ship worldwide! Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Information page for more details.
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Yes, Marsupial is deeply involved in giving back to the community. We regularly participate in charitable events and volunteer initiatives, and we sponsor programs that align with our values of resilience and empowerment.